FAQS
Frequently Asked Questions (FAQs) | Bkovynts
Here are answers to some of the most common questions about our outdoor gear. If you have any additional inquiries, feel free to contact us!
1. What materials are used in Bkovynts outdoor gear?
We use high-performance, durable materials such as water-resistant fabrics, reinforced stitching, and breathable textiles to ensure maximum comfort and protection during your adventures.
2. Are Bkovynts jackets waterproof?
Many of our jackets feature water-resistant or waterproof coatings designed to keep you dry in various weather conditions. Please check the product description for specific details on waterproof ratings.
3. What is the capacity of the Bkovynts 35L Backpack?
The Bkovynts 35L Backpack offers ample storage space for outdoor adventures, including a main compartment, multiple pockets, and adjustable straps for comfort and organization. It’s perfect for day hikes and weekend trips.
4. How should I care for my Bkovynts outdoor clothing?
For best results, machine wash in cold water on a gentle cycle, avoid fabric softeners, and air dry. For waterproof items, reapply a DWR (Durable Water Repellent) coating periodically.
5. What sizes do Bkovynts products come in?
We offer a range of sizes from S to XXL, with detailed size charts available on each product page to help you find the perfect fit.
6. Do you offer international shipping?
Currently, we primarily ship within the U.S., but we are working on expanding our international shipping options. Stay tuned for updates!
7. What is Bkovynts' return and exchange policy?
We offer a 30-day return and exchange policy. If you are not satisfied with your purchase, please contact our customer support to initiate a return or exchange.
8. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier’s tracking system.
For any other questions, feel free to contact us at [email protected]. We're happy to help!